General: Duchefa Biochemie B.V. products are intended for in vitro laboratory
research purposes only and are not to be used for any other purposes, including but not
limited to, in vitro diagnostic purposes, in food, in drugs, medical devices, or cosmetics
for humans or animals, or for general commercial purposes.
Buyer acknowledges that the products have not been tested by Duchefa Biochemie B.V.
for safety and efficacy in food, drugs, medical devices, cosmetics, commercial or any
other purposes.
No product purchased from Duchefa Biochemie B.V. shall be considered to be food,
drugs, or cosmetics.
Buyer expressly represents and warrants to Duchefa Biochemie B.V. that Buyer will
properly test, use, manufacture and market any products purchased from Duchefa
Biochemie B.V. and/or material produced with products purchased from Duchefa
Biochemie B.V. in accordance with the practices of a reasonable person who is an
expert in the field and in strict compliance with all applicable laws and regulations, now hereinafter enacted. Duchefa Biochemie B.V. strongly recommends Good
Laboratory Practices at all times.
For more information about Duchefa Biochemie B.V.’s general terms and conditions of
sale, please turn to page 182 containing an exerpt or ask for full copy by contacting
our Customer Services Department.
In general, to help us in processing and tracking the status of your order, include an
order number, contact name, telephone- and/or fax number on each purchase order.
Pricing and terms of payment: Prices may be subject to alteration due to international market situations. Larger quantities of catalogue products can be offered on
further discounts. Please inquire.
All payments NET to our bank account within 30 days of invoicing date, unless another
term of payment is agreed upon in writing. Payment shall be in EUR (E) to Duchefa at
a Dutch bank in The Netherlands.
Transport Costs:
Transportation charges will vary with the destination, weight, and content of each shipment. All freight charges, administrative costs and special packaging charges are available upon request at order entry and are indicated on our invoices. Backordered
items are shipped when they become available, unless alternative instructions are provided when the original order is placed. To minimize freight costs backorders may be added to future shipments. Inside European Union: All orders with a destination within the European Union and a value of 275,– EUR (_) or more are supplied Delivered Duty Paid (DDP). All orders with a destination within the European Union and a value of less than 275,– EUR (_) are surcharged with an extra 17,50 EUR (_) for delivery.
Outside European Union: All orders with a destination outside the European Union are shipped Ex Works (EXW). The volume of our international shipments results in very competitive rates from our freight forwarders. For orders shipped through our
designated carriers, we pay the transportation and handling costs in advance. These costs are added to your invoice.
Hazardous Chemicals:
Nowadays numerous restrictions and regulations govern national and international transport of chemical products. Hazardous items according to national and international transport guidelines are marked with a ; symbol.
All orders with hazardous chemicals will incur separate hazardous air freight charges. Special packaging may be necessary for safe delivery of certain hazardous chemicals. Separate special packaging charges will vary with hazardous product
properties, weight, volume, and destination. These extra hazardous goods transport charges will be added to your invoice.
Return Policy:
Duchefa Biochemie B.V. Customer Services Department is available to help and assist in case a problem arises with your order. Upon arrival always inspect your packages immediately and notify us promptly of any damage or discrepancies. Should an item
be shipped to you incorrectly as the result of an error on our part, we will take quick and appropriate action to correct the occurence.
Prior to returning any items, please contact the Customer Services Department with reference to your order number and the Duchefa Biochemie B.V. sales order number. Products returned without prior authorization may not be accepted.
We will do our utmost to fulfil requests to return material. However, in order to maintain the quality of our products, certain items may not be returned for credit. These items include: reagents which have passed their expiration date, custom
products or special orders, and products missing labels. Returns accepted for itemsordered in error may be subject to a 20% processing fee